The Macy’s-Gimbels Approach

I often describe things as Mallory-Everest, and along those same lines I also use the descriptor Macy’s-Gimbels. Feel free to follow the link back to my explanation of Mallory-Everest … or continue reading to better understand what I am referring to when I say something is Macy’s-Gimbels.

This all started after my umpteenth watching of one of my all-time favorite Christmas movies: Miracle on 34th Street, (the original 1947 release in black and white … the colorized version is nice but I digress). There is a wonderful scene in the movie where Kris Kringle (portrayed by Edmund Gwenn) recommends a lady shopper go to the competition (Gimbels) for a gift the store (Macy’s) did not have in stock … and thus providing the impetus to coin the phrase, “The Macy’s-Gimbels Approach”; and in this case how it applies to real customer service.

To see the Movie click here.To hide the Movie click here.

Here is a link to the movie online (although noted on the site you can download the DivX Plus Web Player for Windows or for Mac from these links).

The scene I noted above can be found at … um, well … I’m going to watch the movie (again); I’ll try to remember to note the time and add it later 🙂

Multitasking = Bad

Multitasking is one of the worst ideas ever to be conceived … do one thing at a time; do it well; do it right; then, move on.

Perhaps the above is overly simplified, but the idea behind it is really simple. Trying to do more than one thing at a time is simply asking to be interrupted at any conceivable moment; and, what’s worse about the situation is the one that will be generally interrupting you is yourself.

If you really need to get something done, then focus on that particular item and get it done.
If you have a list of items that need to be accomplished, prioritize them first; then get them done … one at a time.

You’ll thank yourself for doing this, twice. First for not interrupting yourself, and second for doing the job well and getting it right.

Getting the Lead Out

It seems I have been stumbling through another writer’s block, again … and I love to write.

I’ve often thought about, and even talked with others about, writing a book. Well, as fate would have it, I am in the initial stages of doing exactly that. Although the book in question is being described as a “micro-book” by the publishing house that approached me, I am very much interested in going forward with this idea (the details of which will be made known at a later date).

I’m looking forward to this project; and, even more so, I’m looking forward to pushing my digital pencil right through my electronic paper and busting up this writer’s block.

 

 

Common Inspiration

With the recent release of my BNS Add Style plugin and the latest “enhanced” version of Automattic’s Jetpack plugin that includes a new feature to add custom CSS to a theme brought to mind the saying:

There are no original ideas. There are only original people.
Barbara Grizzuti Harrison

… and seeing the implementation of this new custom style sheet functionality in both of these plugins also brought to mind the old proverb:

Great minds think alike, but fools seldom differ
anonymous

… which still leaves me inspired to continue taking original approaches to ideas without regard to what others may think.

Limehouse Kiln and Silvercreek